BlogicBlog: View from the trenches

The blog about Java and XML with focus on troubleshooting issues and tools.

Thursday, November 25, 2004

Suport Story: A tale of twenty cookies

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Very interesting story of what happens when built in defaults have silent limits. In this story, each ADF application modules (whatever they are) needed a cookie with default configuration. This silently runs into spec limitations.

Fortunately, Weblogic does not generate multiple cookies by default, though you could certainly assign one for each of the webapp.

For me as a support person, it is fascinating to read how other support people solve customer's problems. I wish I could read the internal case log for that particular support case.

If it were me, I would have asked customer to do the requests with ieHttpHeaders, enabled Webogic proxy debug log (if available) or put Ethereal on the wire.

BlogicBlogger Over and Out

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